Software & Process
Any business is a set of processes comprising of activities that create value.
Value is determined in quality, timeliness, relevance to need & so much more. In delivering a high level of customer value through defined processes & activities lies the factor of software.
Software are computer programs that run business processes in a quicker & more refined way. It provides the biggest source of competitive advantage for a company through streamlining business processes, improving process times, reducing labour costs & so much more.
Writing & storing each business document by hand is far less efficient, poor in quality & time consuming. Microsoft Word addresses this & offers the simplest example of software that improves the business process of documenting.
A company is therefore as good/efficient as its underlying software. As an entrepreneur, we encourage you to constantly (inexpensively) seek out software & technology that improves identified business processes of your company. This will help create a strong edge on your competition & create high value for your customers.
Process improvement
We have identified a few simple business processes & software that streamlines them to give you an insight of the business value of software. We suggest you find software specific to your industry as these are general business process software programs.
| Business Process | Software |
| Documentation | Microsoft Word |
| Accounts & Book Keeping | Microsoft Excel |
| Presentation of Ideas & Concepts | Microsoft PowerPoint |
| Marketing & Advertising | Facebook, Instagram |
| Communication | |
| Accounting | QuickBooks |
Outcomes
- Improvement in business process (a lot more achieved in less time)
- Reduced costs of labour (software substitutes labour)
- Improved customer value through better quality of output & efficiency
Thank You for Reading